*What if I am late for my appointment?
Arriving late will simply shorten the time of your treatment, thus limiting your pleasure. Your treatment will end at the scheduled time so that the next guest will not be delayed. The full value of the service will be applied.
*What is the cancellation policy?
We realize that sometimes your plans change but if you must reschedule please notify us at least 6 hours before your scheduled appointment so we can let other guests have a chance to get in. If you simply do not show up or call you will be charged a $35.00 fee to reschedule within 2 weeks of your appointment if there are available openings. This also applies for customers who have a voucher for a recent deal.
*What do I wear during my treatment?
Most of our body treatments are enjoyed with out clothing, however please dress comfortably. We fully drape the body during treatments except the area on which being worked.
*What if I have a special health considerations?
If you have high blood pressure, allergies, or any other physical ailments or disabilities please notify our spa reservations at (402) - 601 - 0248 before booking your treatments. We reserve the right to determine weather or not we are able to provide service.
*What if I am pregnant?
There are some services that should be avoided during pregnancy. There are also many beneficial treatments that can be enjoyed. If we question the service you should want to receive during your pregnancy you will need to show approval from you physician.
*Should men shave before a facial?
It isn't necessary, but should you choose so you should make sure to do it 2 hours before your appointment.
*What about my comfort?
Weather it is the room temp, massage pressure, or the volume of the music, please notify your therapist of any discomfort or preferences.
*Is there a age restriction?
If you are under the age of 18 you must be accompanied by a parent or guardian and identification may be required.
*What length should hair be to be waxed?
1/4 of an inch is recommended.
*Considerations:
To preserve our tranquil setting for those who are receiving treatments we request that all cellular phones and pagers be turned off for the privacy of our quests, use of any camera device is strictly prohibited unless consent is given by the guest for it to be used as promotional advertising.
*Safety:
For the safety of our quests and staff we reserve the right to refuse services to individuals who appear to be intoxicated or under the influence of drugs or any other inappropriate behavior.
We also do not provide childcare services so please out of respect for those who come to relax and also for safety reasons please do not bring your children with you.
